Woodclose Park

Accessibility guide

At Woodclose Park we want to provide an enjoyable experience to everyone and are committed to providing as much information about our current facilities and future plans as we can. We display information in two formats. Scroll on to see our facilities grouped into categories.

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Level Access

  • There are low level counters provided in the Reception
  • There is level access to:
    • Reception
    • Toilets & laundry facilities

Visual

  • Clear signage is used throughout the park with pictograms where appropriate.
  • Walls and doors to main areas have high colour contrast.
  • The park is dimly lit at night due to our dark sky policy. Torches are available to buy at the shop, however, we recommend bringing your own.

Dementia

  • Clear signage is used throughout the park with pictograms where appropriate.
  • Familiarisation visits are available on request.

Autism

  • We offer contactless check-in so you can head straight to your accommodation with no queues or waiting around.
  • We have a sensory story available here (works best on mobile).
  • Familiarisation visits are available on request.

Hearing

  • We have a hearing loop in the reception/shop.
  • All staff have disability awareness training.
  • TVs have subtitles.

General

  • All staff have disability awareness training.
  • Staff are available 24 hours a day.
  • There is disabled parking outside of the reception/shop.
  • Dogs are welcome in all areas except the toilet/shower block.

We are a Visit Britain 5 Star holiday park set in the beautiful Lune Valley just over the River Lune less than a mile from Kirkby Lonsdale. The park is well laid out in an area of outstanding natural beauty, with a number of hardstanding pitches for tourers, secluded camping/glamping field, self-catering flat, and over 80 pitches for holiday homes and Lodges. The outlying fields provide habitats for a rich variety of animals, birds, flora and fauna.

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  • Getting Here

    Our Address: Woodclose Park, High Casterton, Carnforth, LA6 2SE
    Travel by Public Transport

    • The following buses stop at Kirkby Lonsdale (from which a taxi can be booked for the short 2 minute ride to the park):
      • 567: Kendal to Kirkby Lonsdale
      • 580, 581: Skipton to Settle and Kirkby Lonsdale
      • 81: Lancaster to Hornby to Kirkby Lonsdale
    • The nearest railway station is Oxenholme, detailed station information can be found here: http://www.nationalrail.co.uk/stations_destinations/OXN.aspx

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    Travel by Taxi

    • For local accessible taxis we recommend BLUE STAR TAXIS (01539 723670) or KENDAL AND CASTLE TAXIS (01539 726233)

    Parking

    • There is ample room for parking/manoeuvring outside reception on a gravelled surface
    • Each glamping pod has a space for parking in a car park adjacent to the glamping field with ample room for unloading/manoeuvring
    • Please note, parking for all glamping pods is on a gravelled surface
  • Getting Around Outside

    General

    • The park has tarmac roads throughout with occasional speed bumps.
    • The area surrounding the touring pitches, and glamping pods is gravelled.

    Outside the Shop

    • The reception is located at the centre of the park with level access.
    • There are picnic benches set up outside on a grass area.
    • There are smaller tables on a concrete area directly outside of reception.
  • Getting Around Inside

    Reception

    • The Reception has level access
    • There is a lowered counter
  • Customer Care Support

    Accessibility Equipment

    • There is a hearing loop inside reception.
    • You can hire equipment with:
      • Mobility aids:
        • Kendal Unit 3.1 Riverside Business Park Natland Road Kendal LA9 7SX
        • 01539 734289
      • The South Lakes Mobility Shop
        • The South Lakes Mobility Shop, Unit 6, Library Road, Kendal, Cumbria, LA9 4QB
        • 01539 734600

    Customer Care Support

    • Most staff have disability awareness training.
    • Staff are available 24 hours a day.
    • Mobile phone reception is variable depending on your network, so a freephone is provided for emergency use within the main facilities building.
    • Familiarisation visits are available if requested (subject to staff availability).
  • More Information

    A full Accessibility Statement detailing exact measurements and photos can be found here. For further information please see our more in depth guide here.